BenQ G2010W User Manual download pdf (Page 25)

6. Additional Information

BenQ PE8700 User’s Manual

Troubleshooting

11. Put on the front

lamp cover.

12. Tighten the screws

on front lamp cover.

13. Turn the power on and go into Environment menu to

reset the "Lamp Timer" item.

Problem Cause Remedy

This projector does

not turn on.

There is no power from the power

cable.

Plug the power cord into the AC inlet on the

rear of the projector, and plug the power cord

into to the power outlet.

The power switch is not in the on

position.

Put the power switch in the on position.

Turn the projector on again during the

cooling process.

Wait this unit complete the cooling down

procedure.

Front lamp cover is not attached well. Correctly attach the front lamp cover.

No picture. The front lamp cover has not been

attached securely.

Correctly attach the front lamp cover.

The projector is not correctly

connected to the input source device.

Check the connection.

The input signal has not been correctly

selected.

Selects the correct input signal with the INPUT

key on the remote control unit.

The input signal has not been correctly

selected in the "INPUT SOURCE" item

in the DISPLAY menu.

Select the correct input signal.

POWER LED or LAMP LED flashing. Please contact your BenQ dealer for

assistance.

Image is unstable. The connection cables are not

connected to this unit.

Correctly connect the cables to the

appropriate terminals.

Picture is blurred. The projection lens is not correctly

focused.

Adjust the focus of projection lens with the

focus ring.

The projector and the screen are not

aligned properly.

Adjust the projection angle and direction as

well as the height of this unit if necessary.

Remote control does

not work correctly

The batteries are out of power. Replace both batteries with new ones.

LAMP LED flashes red. The front lamp cover is not correctly

attached.

Correctly attach the front lamp cover.

The cooling fan is not working

properly.

Please contact your BenQ dealer for

assistance.

The temperature inside the projector

is extremely high.

Check that the ventilation holes are not

blocked.

POWER LED flashed

orange and green

sequentially.

The lamp has exceeded its specified

usage time.

Replace the lamp with a new one.

The lamp has burned out. Replace the lamp with a new one.

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BenQ G2010W User Manual Page 25

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